Last week, or days, Samsung Smart Manager app was detecting Kaspersky Internet Security as a Malware.
It was a False Positive since Kaspersky Antivirus was installed from oficial provider Kaspersky Lab.
And it was also a False positive since it was never detected before as a malware.
And it was also a False positive since it was never detected before as a malware.
When i see a False Positive i think the error comes from the app or software that says so. But i could be wrong and the software detected as malware could perfectly had added an update wich code looks like a malware (i guess it can happen)... Anyway i wrote to Samsung and got an answer telling me to reinstall Kaspersky app and reminding me that both apps are antivirus. Truth is that i wasn't sure what kind of app was Samsung Smart Manager.
Bad thing of Smart Manager is that it has the antivirus functionality and also the ram, batery and caché or apps functionality so that i can free some space... So if i want to remove the Smart Manager Antivirus i would also remove other parts of it and i do not want to do so. And Smart Manager came preinstalled on Samsung J3(2016) and i do not see it on Google App Store (not even on Galaxy Apps)...
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Anyway, LAST KASPERSKY INTERNET SECURITY UPDATE solved the false positive.
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Anyway, LAST KASPERSKY INTERNET SECURITY UPDATE solved the false positive.
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I do not know when the update came out, i updated it manually on tuesday or wednesday the 2 or 3 of august 2016 and it solved it. I did not thought about updating Kaspersky till Samsung support told me to reinstall it. So thanks to Samsung support (reply was also fast) :-)
They also gave a link to send technical issues:
http://cybersvc1.samsungcsportal.com/cyberservice/csc/product/n_main_01.jsp?locale_id=es_sp&ssoUseYn=Y&ssoLang=es
But it is telling me something like the url does not exist... ¿?
http://cybersvc1.samsungcsportal.com/cyberservice/csc/product/n_main_01.jsp?locale_id=es_sp&ssoUseYn=Y&ssoLang=es
But it is telling me something like the url does not exist... ¿?
Anyway Samsung Support works perfectly and answers in one or two days. Really fast answer:
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Probably Samsung J3(2016) Smartphone has some way to block and ban some calls...
But i like that feature on Kaspersky Internet Security:
